Privacy Policy and Your Data
How we collect, use, and safeguard your personal information
Introduction to Privacy Practices
At Minsolariv, your privacy is a top priority. This policy describes how we manage your information in line with Australian regulations. We want you to feel confident that your personal data is processed with transparency, care, and respect throughout your experience with our services.
This Privacy Policy explains what information we collect, how we use it, your choices regarding your data, and the measures we take to protect it. We encourage you to read this document thoroughly to understand your rights and our commitment to privacy compliance.
Data Collection and Sources
We collect information directly from you and through automated tools when you engage with our website. These may include personal details, usage data, and preferences.
Information You Provide Directly
- • Details given when creating an account or profile with us
- • Information shared via forms, surveys, or contact requests
- • Content uploaded or posted to our digital platforms
- • Payment or billing details when making purchases
- • Feedback, reviews, or support requests sent to our team
Automated Information Collection
- • Browser type, device model, and system configuration details
- • IP addresses, location data, and network identifiers
- • Usage patterns, time spent on pages, and clickstream data
- • Cookies, tracking pixels, and analytics tools employed
- • Interactions with marketing materials and advertisements
Use of Your Information
We process your data to improve services, respond to requests, customise experiences, and ensure security. Below are main areas of use.
- • Providing and managing your access to our website
- • Facilitating purchases and delivering digital services
- • Improving website functionality and user experience
- • Sending service updates, promotions, or newsletters
- • Monitoring site security and preventing misuse
- • Analysing trends for business optimisation
- • Personalising content or features based on your interests
Our Commitment: We implement suitable safeguards to maintain data accuracy, security, and confidentiality. All personal data is processed in accordance with relevant Australian privacy legislation and international best practices.
Sharing Your Information
Personal data may be shared with trusted third parties when necessary for services, legal compliance, or business performance. We do not sell user data to unauthorised entities.
Service Providers and Partners
We work with vendors who help deliver our website, marketing, analytics, cloud hosting, or payment processing. They are bound by confidentiality and data protection agreements.
Legal Obligations and Requests
We may disclose information to comply with laws or respond to lawful government requests.
Aggregated and Anonymous Data
We may use de-identified data to generate usage reports and improve our offerings.
Your Rights and Choices
You have rights over your data under the Australian Privacy Act. These include the ability to access, correct, or delete information, as well as restrict or object to some processing.
- • Ask for a summary of personal data we store
- • Request correction of inaccurate information
- • Ask for deletion where legally applicable
- • Request export of your data in common formats
- • Object to certain uses or marketing messages
- • Limit how your information is processed by us
To exercise your rights or for questions about this policy, please contact us using the details below. We are committed to responding promptly and transparently.
How We Safeguard Information
We apply technical and organisational measures to reduce data risks and keep your information secure, including both digital and physical safeguards.
Technical Security Measures
- • Encrypted transmission of sensitive information
- • Regular software security updates and patching
- • Strict firewall protection on all systems
- • Access restrictions for authorised personnel only
Organisational Security Measures
- • Staff privacy training and awareness initiatives
- • Ongoing monitoring of data access activities
- • Internal policies governing data handling and sharing
- • Periodic audits and risk assessments
Data Retention and Storage
We keep your information only as long as necessary for business, legal, or regulatory purposes. Retention periods vary based on the type and use of data.
- • Stored as long as your account remains active
- • Retained for the period required to provide services
- • Held as needed to resolve your queries
- • Retained for statutory accounting obligations
- • Kept until you opt out or withdraw consent
If you close your account, associated data is deleted or anonymised where possible.
International Data Transfers
We may transfer data outside of Australia when necessary for cloud hosting or service provision. Such transfers are protected by legal safeguards.
- • Contracts incorporating standard data protection clauses
- • Vendor assessments for privacy and security standards
- • Transfers only to countries with adequate protections
- • Commitment to comply with international privacy standards
Cookies and Tracking Technologies
Our site uses cookies to enhance your experience, analyse performance, and personalise content. For more on cookies, see our Cookie Policy.
Types of Cookies Used
- • Required for website navigation and functionality
- • Used to monitor site usage and analytics
- • Tailor content and remember your preferences
- • Enable enhanced features and support services
You can control cookie preferences via your browser or the Cookie Policy page.
Updates to This Policy
We sometimes update our Privacy Policy to reflect new laws, technology, or practices. Check this page for the latest version.
- • Posting a revised version online with the change date
- • Updating announcements on our main website
- • Sending updates via email, when relevant
- • Highlighting material changes for user review
Continued use of our site reflects acceptance of policy updates.
Contacting Us About Privacy
For questions or concerns, contact us using the information below.
Minsolariv
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.2.2876.1665
Email: content@minsolariv.sbs
Last updated December 4, 2025
Effective as of December 5, 2025